How would I Cancel a thing bought on Hands of Craft? 

  • Crossing out in Case of Damage: on the off chance that you got a harmed or flawed item, get it the notification of conveyance faculty promptly at the hour of conveyance and report a grumbling at client care at care@handsofcraft.com. 
  • Harm and deformity will be evaluated in 72 hours’, and an answer will be given. On the off chance that in the assessment of Hands of Craft, the item is broken, it might be returned/supplanted, or some other remedial measure might be taken, as regarded fitting by Hands of Craft, to address the issue. 
  • Scratch-off if there should arise an occurrence of the wrong item: If the item doesn’t agree to the details according to your unique request, raise the issue quickly and report it to help. 
  • For additional subtleties, if you don’t mind connect with us on our client care number or keep in touch with us at care@handsofcraft.com. 
  • Items bought with rebate coupons or during deal can’t be dropped. 

 

Return and Refund:

We Only Process Return/Refund Request If-

  • Only if product not delivered as it was described on our website.
  • Only If product delivered damaged (which won’t happen as we pack our paintings so securely using strong sheet-holder).
  • Post getting the items back to the stockroom, a refund will be started inside 2-3 days.

  • Discount will be started through NEFT, money or by the manner in which installment was initially made.

  • Return upon the requests, the handling charges may be deducted. 

 

Guarantees: 

  • This restricted guarantee doesn’t have any significant bearing to: 
  • Little cuts, scratches or harm during the cleaning procedure 
  • Harmed brought about by the wrong establishment of an item 
  • Splits during the arbitrary removal 
  • Item stayed in touch to coordinate daylight and water, bringing about rotting of wood 
  • With time strong woods are experienced by minor splits, called as checks, which are excluded from flaws and guarantee as these checks don’t hamper the life of an item. 
  • According to the business principles, lopsidedness up to 5 mm can happen in view of the distinction in surfaces and floor levels. All things considered, there isn’t a guarantee. 

 

Conveyance:

  • Free conveyance is just appropriate for the absolute first endeavour on a visit to your boat to address. In the event of a missed conveyance, (from a client)/an additional meeting charge would be appropriate for later establishment. 
  • Our conveyance accomplice will just convey the item to the ground floor without a helping lift in your condo. (in the event that material) 
  • Additional charges appropriate for the end of the week or explicit time conveyances. 
  • When the request has reached your closest conveyance community and you neglect to get the items, we would hold the items for 10 days, after this course of events, Hands of Craft will be allowed to charge for holding the items for more.